Non-emergency medical transportation (NEMT) services aim to improve health and health care delivery by facilitating access to medical care for transportation-vulnerable people. Providing NEMT means lower use of emergency and inpatient services, and timely medical care among people with certain health conditions.
Key Challenges
No proper transportation schedule for seniors or disabled people who need assistance to care and medical centers
- Seniors and disabled people are often not able to drive car or use public transport to care centers, though more than 70% of the trips to health care have been made by personal car
- Some care receivers have weekly based appointments at health care centers, such as dialysis and so on, there should be a reliable and affordable transportation option
- Taxis and personal cars force a huge cost on people who are in need, so there should be a lower cost option available
- Transportation barriers can result in missed or late medical appointments, costing the healthcare system billions of dollars
Goals
- Provide access to routine medical care for individuals who face transportation barriers
Solutions
- Provide access to routine medical care for individuals who face transportation barriers
- Limited pick up points from health care centers, with curb to curb drop off in order to provide ride back
- Booking by phone for seniors and disabled people
- Booking in advance and recurring rides for weekly appointments